![]() ![]() ![]() Second, is setting healthy work boundaries. We are busier than ever, but please try to limit scheduling calls outside of what had been traditional working hours pre-pandemic and on weekends (remember those?) We are of course a global company that operates across time zones, but when our work regularly spills over into nights, very early mornings and weekends, it can prevent us from recharging fully, and that isn't good for you nor, ultimately, for Citi. So around the world we are going to take three actions:įirst, we are launching Zoom-Free Fridays and are designating Fridays as a day free of video calls-at least internally. After listening to colleagues around the world, it became apparent we need to combat the "Zoom fatigue" that many of us feel, so I overcame my initial resistance to this idea. There still will be client and regulator meetings that need to happen via Zoom, but any internal meetings occurring on Fridays (or an equivalent day in the Middle East) should happen as audio-only calls. I vividly remember March 6 last year. It was a Friday. I left the office and walked down to the grocery store to stock up and there was not one vegetable-fresh or frozen-left on any of the shelves. That was when it really hit me that life had changed. Over the course of this past year writing my notes to everyone, I often wondered when it would make sense to write this particular note, laying out how we are thinking about the future of work at Citi when we head back into the office post-vaccines. While we're not at the end of the road yet, I think the time is now right to begin planning for what that looks like.įirst, however, I want to address a more immediate issue-the need for a reset now. I know from your feedback and my own experience, the blurring of lines between home and work and the relentlessness of the pandemic workday have taken a toll on our well-being. It's simply not sustainable. Since a return to any kind of new normal is still a few months away for many of us, we need to reset some of our working practices if we are to stay true to one of the principles we set to manage through the pandemic: "Make the most of now." ![]()
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